Individual Practices

Keep a conflict journal for how you use this website. Build your practical experience by using the analysis on this website to look at how you frame your work and what insight it brings to situations in the past, and ones that emerge

Keep using the website as a toolkit – learning comes from actively engaging with the material, as aspects will become more relevant as you see them in action. This requires time and discipline to return to the website, but also to create reflective spaces to allow you to think through aspects of the work

Build reflection and conflict management learning into your workplan: if you and the organisation are serious about developing a conflict strategy, then you need to learn and develop your practice- that is part of your work, therefore it needs to have time to do it in your working week- and this will only happen if it is part of your workplan

Where will you be able to reflect and learn? Where is your reflective space? Is there somewhere in the office that you can take time out to think, analyse, reflect and learn? What are your specific learning requirements? Where in your workplace can you get to use this resource to think critically?

For example: If the office is quiet on Friday mornings, is that the time that you can turn your phone off for an hour to get some time to think & learn?
If the office is too busy, are there other local resources you could use? A library? A desk in another organisation where you won’t be asked to participate in discussions?